Shipping policy

Shipping Policy

We aim to process and deliver your order as quickly as possible.

Processing & Delivery

Orders are typically processed within 1–2 business days after payment has been received.

Once dispatched, orders are expected to arrive within 3–5 business days.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, such as carrier delays, severe weather, or other unforeseen circumstances.

Shipping Costs

Available shipping options and any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Order Tracking

Where tracking is available, tracking information will be provided once your order has been dispatched. Please allow some time for tracking information to update.

Delivery Issues

If your order has not arrived within the expected delivery timeframe, please contact us with your order number so we can assist you.

If your order arrives damaged, please contact us as soon as possible with details of the issue and photographs where appropriate.

Incorrect Delivery Information

Please ensure your delivery address is correct when placing your order. We cannot guarantee that an address can be changed once an order has been processed or dispatched.

International Orders

International delivery times may vary. Customers outside the UK may also be responsible for any applicable customs duties, import taxes, or other charges imposed by their country.

Contact

If you have any questions regarding your order or delivery, please contact us through the contact details provided on our website.